January 10, 2017

ClientLoyalty Expands Team

We are pleased to announce an important addition to the ClientLoyalty team.

We welcome Richard Concaildi who now joins us as our Sales Director based in our Chicago headquarters.

As the Sales Director, Rich will be responsible for all vertical markets in the United States and his primary focus is to provide clients with advanced Supplier Performance Management tools and leverage best practices offered by ClientLoyalty subject matter experts. He has extensive experience in many phases of consulting, sales, marketing, administration and Line-of-Business management. His career has spanned 30 years in the information processing industry and has been successful in a variety of Sales, Consulting and Corporate Management positions.

Clients typically find him to be passionate about assembling, managing and mentoring teams that solve enterprise-wide mission critical business problems. Historically he has proven to be extremely productive, resourceful, well organized and always provides significant contributions towards client business goals.

Summary of Experience:

  • Expert in complex, long sales cycle projects
  • Highly skilled in Customer Relationship Management
  • Managed National Accounts Sales teams
  • Directed Consulting efforts over 31 US based offices
  • Successful in Start-ups & company re-launches
  • Owned and operated Systems Integration Company
  • LinkedIn: https://www.linkedin.com/pub/richard-concaildi/1/597/746

 

Awards and Publications:

  • Global Award – Best Outsourced IT Application – Illinois Tollway/Open Road tolling
  • Published in Forbes, Outsourcing Center, Federal Computer Week, NASCIO
  • Speaking engagements include NASACT, NFBPA, WAPP + more

News Archives

April 3, 2017

ClientLoyalty: Beyond the Scorecard, Redefining SPM Practice

Read More ➝

February 23, 2017

Sourcing Innovation Review of ClientLoyalty

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February 14, 2017

Supplier Performance Management & ClientLoyalty – In the News

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January 10, 2017

ClientLoyalty Expands Team

Read More ➝

December 20, 2016

ClientLoyalty Introduces Supplier Spend Analysis and Workflow Automation to Its Robust Supplier Performance Management Software Suite

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November 2, 2016

ClientLoyalty Expands Supplier Performance Software with Vendor Process Management Tools

Read More ➝