ClientLoyalty is a supplier performance management software company. ClientLoyalty’s software goes beyond the traditional supplier scorecard and delivers an automated and scalable system that centralizes the collection, scoring and reporting of operational metrics, 360 feedback, risk ratings and social sentiment to benchmark and continuously improve supplier performance in a user-friendly, flexible and affordable manner.
ClientLoyalty transforms a reactive, tactical exercise into a persistent, strategic process. It is a way to share a subset of information with suppliers, create workflows and action plans for future change and manages vendor processes like contacts, contract details, spend and documents. ClientLoyalty is a marked improvement over spreadsheets, ad-hoc surveys and shared drives we see in use today that are highly manual, cumbersome and disparate.
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