Benefits and Value
ClientLoyalty helps buyers and suppliers optimize the outcomes expected in their B2B relationship with an affordable, flexible and simple to implement technology that takes away the headaches of traditional supplier performance management.
The solution integrates relationship data from multiple disparate sources, including direct feedback, social sentiment, supplier risk and operational data, automating previously separate manual processes. The dashboard and report-out tools give customers immediate, quantifiable visibility into relationship and KPI status, and proactively identify areas of risk and opportunity. The vendor process management tools help managers oversee compliance associated with contract details while also centralizing the management of documents, contacts and contracts.