Supplier Performance Management

Breakthrough technology that goes beyond traditional scorecards to get more value from supplier relationships.

Benefits and Value

ClientLoyalty provides a data driven way to optimize supply network performance. We have gone beyond the traditional scorecard and established persistent, active “connections” to key performance indicators (KPIs), as well as trending, social and sentiment data, providing a real time view into the health of supply arrangements.

By automating the aggregation, integration and analyses of all key relationship metrics, ClientLoyalty has transformed the practice of supplier performance management (SPM) from a tactical, reactive exercise, to a strategic continuous improvement process.

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Latest Resources

Supplier Performance Management…Solved

If you're looking for  a simple document to clearly articulate  how supplier performance management (SPM) technology (and ClientLoyalty specifically) enable your organization to address core ...

The Business Case for a Supplier Performance Management System

This document will help you create and articulate a business case to use a supplier scorecard system and supplier performance management system.  It provides an overview of the challenges in ...

Top 10 Ways to Help Suppliers Do 10% More

This brief document cites credible research that concludes a focus on supplier management pays off. It goes on to discuss ten practical ways buying organizations can work with their suppliers to ...

Latest News

April 3, 2017

ClientLoyalty: Beyond the Scorecard, Redefining SPM Practice

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February 23, 2017

Sourcing Innovation Review of ClientLoyalty

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February 14, 2017

Supplier Performance Management & ClientLoyalty – In the News

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Latest Blogs

April 20, 2017

Fundamental Skills for a Supplier Relationship Manager

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April 12, 2017

Supplier Management Collaboration with the Lines of Business

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April 10, 2017

How Do You Measure Marketing Agency Performance?

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